Terms & Conditions

Last Updated: July 2025

Introduction

Welcome to Solex Power, accessible at https://solexpower.ca (the “Site”). These Terms of Service and Conditions of Use ("Terms of Use") govern your access to and use of the Site. By accessing or using the Site, you agree to be bound by these Terms, forming a legally binding agreement between you and Solex Power. If you do not agree with any part of these Terms, please refrain from using the Site.

Throughout these Terms, references to “Solex Power,” “we,” “us,” or “our” refer to Solex Power. We reserve the right to modify, update, or remove any portion of these Terms at any time and at our sole discretion. It is your responsibility to review these Terms periodically. Continued use of the Site after any changes constitutes your acceptance of the revised Terms, including updates to our Privacy Policy and any related policies.

This Site is intended for informational purposes only and provides insights into our services and IT support offerings.

Merchandise and Purchases

While we strive to offer a broad selection of merchandise for sale on the Site, availability cannot be guaranteed at all times. Some items available in our physical stores may not be offered online and vice versa. We reserve the right to modify or discontinue any products or services at any time without prior notice. If you order an item that becomes unavailable, a customer service representative will contact you to discuss alternative options.

Unless explicitly stated otherwise, all purchases must be made using a valid credit card. You are required to provide:

  • Your full name (as it appears on the card)

  • Credit card number

  • Card type

  • Expiration date

By submitting this information, you authorize us to charge your card within 30 days of authorization. All purchases are subject to our return policy, which may be updated from time to time. Except as otherwise specified, all sales are final, and no refunds will be issued. You agree to use only authorized payment methods and accept responsibility for all purchases made using your card, including any unauthorized use by minors or others.

Intellectual Property

All content on the Site—including text, graphics, images, logos, videos, software, and other materials (collectively, "Content")—is the property of Solex Power or its licensors and is protected by applicable intellectual property laws. You may not copy, modify, distribute, display, reproduce, or use any Content without our prior written consent or the consent of the respective rights holder.

You may download Content solely for your personal, non-commercial use, provided all copyright and proprietary notices remain intact. All rights not expressly granted are reserved by Solex Power.

If you believe your copyrighted work has been used on the Site in violation of copyright laws, please provide our Internet Administrator with the following:

  1. A physical or electronic signature of the copyright owner or authorized representative

  2. A description of the copyrighted work you claim has been infringed

  3. The location of the infringing material on the Site

  4. Your contact details (address, phone number, email)

  5. A statement that you have a good faith belief that the use is unauthorized

  6. A statement that the information provided is accurate and made under penalty of perjury

Submitted Content

By submitting content through the Site or other channels, including participation in contests or promotions, you grant Solex Power all rights, title, and interest in the materials submitted. You also agree to provide any additional documentation necessary to confirm this assignment.

If you post content on the Site, you grant Solex Power a limited, non-exclusive, royalty-free, worldwide license to use, reproduce, display, modify, distribute, and sublicense that content in connection with our services. You also waive any moral rights you may hold in the content.

Unless otherwise stated in specific terms applicable to a particular Site feature, these Terms apply to all submissions.

You represent and warrant that:

  • You own or have the necessary rights to post the submitted content

  • Your content does not infringe any third-party rights, including intellectual property, privacy, or contractual rights

You agree not to post or submit content that is unlawful, defamatory, obscene, threatening, abusive, invasive of privacy, or otherwise objectionable. We reserve the right (but are not obligated) to monitor, review, and remove content at our sole discretion.

Limitation of Liability

The Site and its Content are provided "as is" and "as available" without warranties of any kind, whether express or implied. This includes, but is not limited to, warranties of accuracy, merchantability, fitness for a particular purpose, or non-infringement.

Your use of the Site is at your sole risk. Solex Power is not liable for any damages, including but not limited to indirect, incidental, special, or consequential damages, arising out of your use or inability to use the Site—even if advised of the possibility of such damages.

You are solely responsible for any damage to your equipment or data that results from accessing or using the Site.

Miscellaneous

These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any legal action arising from or related to the Site must be brought in British Columbia, and you consent to the jurisdiction of those courts.

If any provision of these Terms is deemed invalid, unlawful, or unenforceable, that provision will be severed from the remaining Terms, which shall remain in full force and effect.

International Users

Solex Power operates in accordance with the laws and regulations of Canada, particularly the Province of British Columbia. If you are accessing this Site from outside Canada, you do so at your own initiative and are responsible for compliance with all local laws and regulations in your jurisdiction.

By using the Site, you acknowledge and agree that:

  • Any data you submit to us will be transferred to and processed in Canada.

  • You are responsible for ensuring your use of the Site does not violate local laws or regulations, including but not limited to data privacy, e-commerce, and consumer protection laws.

We do not guarantee that the Site or its content is appropriate or available for use outside Canada. Accessing the Site in locations where its contents are unlawful is prohibited.

Contact

If you have questions about these Terms of Use, please contact our website administrator via our Contact Page.

Legal Disclaimer

The content on https://solexpower.ca is provided for general informational purposes only and does not constitute professional advice, representation, or a legally binding offer of any kind. While Solex Power strives to keep information on the Site current and accurate, we make no guarantees or warranties, express or implied, regarding the completeness, accuracy, reliability, or availability of the Site or its contents.

Solex Power disclaims all liability for any loss, damage, or inconvenience caused as a result of reliance on information presented on the Site. It is your responsibility to verify the accuracy and suitability of any information before acting on it.

Use of this Site and its content is at your own risk. Under no circumstances shall Solex Power, its affiliates, employees, or agents be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or inability to access the Site, even if we have been advised of the possibility of such damages.